IT Helpdesk
IT Helpdesk

It is only to be expected that you would demand a speedy and helpful response from a real person on the end of a phone when an IT problem arises ...

We do not believe in the first line analyst methodology of juniors logging calls and passing them on. If you need help and support we will provide you direct access to a dedicated IT professional who will have responsibility for all your IT needs. Many issues can be quickly resolved using our web based remote analysis and support software but in the event a visit is required we will be onsite in short order to deal with any problems.

Our service at a glance:

  • We provide a dedicated support representative
  • A personal touch tailored to your needs
  • In depth knowledge of all your IT systems
  • Mobile contact numbers for direct contact & assistance
  • Out of hours contact available
  • Proactive systems & network monitoring